Sessions provided by Your Team

specialist services

Dear client, 

You are probably here because you are seeking further information on our amazing services. To ensure that these are valuable to you and help you to achieve the outcomes you desire, please read and understand the terms and conditions following. If you have any questions please don’t hesitate to get in touch with Isabell: 760-881-6376

specialist services

Services are provided to facilitate your achievement of specific and agreed goals related to your personal and professional development, through a series of regular conversations or meetings with you (sessions), and on-going support in between sessions, on these terms and conditions. You will define your goals during the sessions.

Your role and preparation
Your sessions provide you a structure of support, to help you focus and achieve goals. As preparation for each session, please bring the topic, question or challenge. If you are well prepared, there will be greater value and impact. Each service is a very rewarding journey, the most relevant investment in your life. 
Your results are dependent on your actions. You are wholly responsible for creating your own results. The services address your specific life, business and work based topics, balance, personal performance and development.

Your Certified Specialist
Services are performed by Certified Specialists who adhere to specific codes of ethics. Team Members are objective and will only provide honest opinions and/or constructive feedback and guidance. They are not a friend or people pleaser, rather a person who believes in you and you can trust.

As your Specialist, they know you have the answers that are most valuable and relevant to your life. Their expertise is to ask questions so that you find the answers. If applicable, they will occasionally share any experience, knowledge and resources that may be of benefit. They keep you true to your personal values, and help you stay on track to get the results you want.
In between sessions, you can always reach your Specialist via email or mobile. She usually responds promptly to short clarification emails, quick questions, celebrations or emergencies. 

Anything you share with your Specialist is completely confidential. She undertakes not to disclose any information you share with her in any session in any way whatsoever (unless required to do so by law.)
If you ever say or do anything during a session that you don’t feel comfortable with, or if you have any concerns at all with your session, please let your Specialist know as soon as possible. For the coaching to be effective it’s important that you are completely honest, open, and at ease


The Specialist’s goal is to support you in moving forward on the topic you bring to coaching. They are committed to guide you in achieving the best possible outcome. Their method will be to ask questions, to help you focus, learn, prioritize, and motivate yourself to achieve the goals you seek. Obviously, the ultimate responsibility of achieving your goals rests with you.

In order for you to get the best ongoing results from sessions, your Specialist will discuss the best number of sessions for you. The collaboration is flexible, so you can decide when the time is right to take a break. Your Specialist expects you to make a mental commitment, to yourself, for at least an initial 3-session period. This will allow you to begin to see some of the major benefits. 

Coaching Session & Booking
A session will be carried out virtually (Skype) or by telephone, at mutually agreed times during the period. A session typically takes place for 45 minutes. You can directly book your regular sessions online in the booking form. These will be confirmed shortly after. 

Growth Challenges
You acknowledge that sessions with your Specialist may be personally, emotionally and physically challenging and that there may be occasions on which you will feel emotional challenges – including frustration, annoyance or stress. This is part of the growth process, which is a natural human reaction if you step beyond your comfort zone. 

You will not hold True Self Help or Specialist liable for any loss, liability, claim or cost incurred by you (or any person related to you), whether direct or indirect, related to the coaching and/or sessions, including without limitation in respect of any mental, physical, emotional stress or distress (or other ailment or condition).

Fees, Invoicing and Payment
Fees are communicated by email to you. Other than the complimentary first session, you are requested to pay by Paypal in advance of the next session. If you require a formal invoice please let your Specialist know your full details.

Availability and Notice
If for any reason you must reschedule, please give at least 24 hours’ notice. Without notice or a compelling explanation, you will be charged for the session.

About the Sessions
None of the services are a therapy, nor an advising consultancy: You understand and agree that these modalities are in no way to be construed as psychological therapy. The modalities are the art and science of assisting individuals to move forward in order to gain more meaningful and satisfying outcomes in their lives, careers or businesses. 

They are not psychotherapy nor counseling: Specialists do not provide any assessment or counseling to assist you in understanding conscious or unconscious motivations; to resolve emotional, relationship, or attitudinal conflicts; or to modify behaviors that interfere with effective emotional, social, or intellectual functioning.
The sessions involve teamwork, a co-active collaboration. Specialists guide you, steer, challenge and motivate you, supporting you in finding your personal way to do so. Due to varied backgrounds in many fields, Specialists might occasionally share some recommendations or input, depending on the specific goal and situation. 

True Self Help

February 2017.